MotivIT – Managed IT Services Provider | BPO Solutions

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+1 877 350 3300

MOTIVIT FOR IT OUTSOURCING

Manage IT Services Oakland: Your All-in-One IT Support Solution

For businesses of all sizes in Oakland seeking robust support, MotivIT offers comprehensive managed IT services Oakland. Our dedicated team provides solutions ranging from basic Tier 1 troubleshooting to advanced Tier 3 problem solving. We ensure seamless IT operations and minimize downtime through a well-structured escalation and dispatch process, with all services delivered remotely. This enables us to efficiently support your business anywhere, providing dependable IT for our clients in Oakland and beyond.

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Understanding Oakland Managed IT Services

For Oakland businesses, managed IT services from MotivIT provide a proactive IT solution. We optimize, secure and ensure the reliability of your technology, allowing you to focus on your core business while benefiting from seamless operations.

Core Benefits

24/7 Remote IT Support

Covering all time zones and available anytime, anywhere.

Comprehensive IT Management

From monitoring to system administration and cybersecurity.

Scalable Solutions

Support tailored to grow with your business needs.

Comprehensive Managed IT Services to Drive Your Business Forward

Our Managed IT Services cover everything your business needs to ensure operational efficiency, security, and scalability.

Network & Server Management

Proactive monitoring ensures peak performance, maximum uptime and a robust IT foundation.

Cybersecurity Solutions

SOC 2 Type 2 certified protocols provide robust protection with advanced endpoint security, email filtering & threat detection.

Cloud Solutions & Virtualization

Scalable cloud solutions streamline operations, offering flexible, cost-efficient resource utilization.

Backup & Disaster Recovery

Robust, tailored solutions ensure swift data restoration and business continuity, even after disruptions.

Helpdesk Support (GSD)

Our 24/7 Global Service Desk provides expert, efficient support, keeping your end-users productive.

Finding the Right IT Fit in Oakland: Solving Your Business Challenges

When it comes to your vital IT infrastructure in Oakland, you need a partner who understands both technology and local business needs. MotivIT stands out by offering more than just technical support; we provide strategic IT guidance tailored for the unique challenges and opportunities of the Oakland market. Our local focus means we’re committed to helping businesses like yours thrive with reliable, secure and efficient IT operations. From proactive monitoring to rapid response, we ensure your systems are always running smoothly, allowing you to focus on growth and innovation right here in Oakland. Choose MotivIT for an IT partnership that truly makes a difference.

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Our Managed IT Services Options

We understand that every business is unique, so we offer flexible options to meet your specific requirements:

Fully Managed IT Services

Comprehensive IT management, from infrastructure to end-user support.

Pay-As-You-Go Support

Scalable services that adapt to your immediate needs, without long-term commitments.

Co-Managed IT Services

Partnering with your internal IT team to provide additional expertise and resources.

Customised Packages

Tailor-made solutions that align with your business goals and budget.

Why Choose a Managed Services Provider?

Discover how Managed IT Services can boost your business efficiency, security, and growth.

What's Included in Our Managed IT Services?

At MotivIT, our Managed IT Services provide comprehensive support and solutions tailored to your business needs. Here’s what we include:

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Proactive IT Monitoring

Continuous surveillance of your IT infrastructure to detect and resolve issues before they impact your business.

Slide 2

Helpdesk Support

Responsive assistance for all your IT queries and challenges, ensuring minimal disruption.

Slide 3

Cloud Solutions Management

Secure and efficient management of cloud environments to optimize performance.

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Data Backup and Recovery

Safeguard your data with reliable backup systems and swift recovery processes.

Slide 5

Cybersecurity Services

Robust protection against online threats, including firewall management and vulnerability assesments.

Slide 6

Software and Hardware Maintenance

Regular updates and troubleshooting to keep your systems running smoothly

Slide 7

IT Strategy Consultation

Expert guidance to align your IT investments with your long-term business goals.

Our Trusted Partnerships – Driving Your Success

Flexible Subscription Plans to Match Your IT Needs

We offer a range of subscription plans designed to suit different business requirements and budgets, including tailored IT managed services in San Jose.
Each plan includes access to our global IT support network, advanced cybersecurity, and more.

STARTER
Per device
$

39

/mo
Includes:
MANAGED IT SERVICES
Servers
Network Devices
Workstations
CYBERSECURITY
  • Endpoint Protection
  • Patch Management
GLOBAL SERVICE DESK
8/5 Support Hours
Service Requests1
NETWORK OPERATIONS CENTER
24/7/365 Remote Monitoring & Management
Monthly Maintenance
MotivIT ONE
  • Centralized Client Portal
Account Manager
MOST POPULAR
STANDARD
Per user
$

99

/mo
All of Starter, and:
MANAGED IT SERVICES
(1) Server
UNLIMITED Network Devices2
(1) Workstation
(1) M365 Business Standard3
Vendor & Asset Management
CYBERSECURITY
  • Email Spam Filtering
  • Multi-Factor Authentication (M365 only)
GLOBAL SERVICE DESK
8/5 Support Hours
UNLIMITED Service Requests4
NETWORK OPERATIONS CENTER
24/7/365 Remote Monitoring & Management
Monthly Maintenance
MotivIT ONE
  • Centralized Client Portal
Account Manager
Quarterly Business Reviews
RECOMMENDED
PROFESSIONAL
Per user
$

149

/mo
All of Standard, and:
MANAGED IT SERVICES
(3) Servers
CYBERSECURITY
  • Advanced Endpoint Protection
  • Advanced Email Spam Filtering
  • Email Encryption
  • Password Management
  • Firewall Hardening
  • Disk Encryption
  • Security Awareness Training
  • Dark Web Scanning (3 Domains)
  • Email Phishing Campaigns (Bi-Annual)
  • Advanced Multi-Factor Authentication
  • IT Security Risk Assessment
  • Disaster Recovery Plan
  • Vulnerability Scanning & Remediation
  • Information Security Policies
GLOBAL SERVICE DESK
8/5 Support Hours
UNLIMITED Service Requests4
NETWORK OPERATIONS CENTER
24/7/365 Remote Monitoring & Management
Monthly Maintenance
MotivIT ONE
  • Centralized Client Portal
Dedicated Account Manager
Quarterly Business Reviews
ADVANCED
Per user
$

199

/mo
All of Professional, and:
MANAGED IT SERVICES
(5) Servers
M365 Business Premium5
CYBERSECURITY
  • Advanced Endpoint Protection with EDR
  • Dark Web Scanning (5 Domains)
  • Email Phishing Campaigns (Quarterly)
GLOBAL SERVICE DESK
24/7/365 Support Hours
UNLIMITED Service Requests4
NETWORK OPERATIONS CENTER
24/7/365 Remote Monitoring & Management
Monthly Maintenance
MotivIT ONE
  • Centralized Client Portal
Dedicated Account Manager
Quarterly Business Reviews
1 Starter plan provides basic cybersecurity protection and monitoring. All service requests will be billable at standard rates.
2 Unlimited network devices includes all networking equipment within a single office location, up to reasonable limits (firewalls, routers, switches, wireless devices, and network printers).
3 Microsoft 365 Business Standard includes business email and Microsoft 365 apps accessible on web, mobile, and desktop (Word, Excel, PowerPoint, Outlook, Teams).
4 Unlimited service requests cover day-to-day support tasks within reasonable limits and excludes project-based work.
5 Microsoft 365 Business Premium includes all features of Business Standard, plus advanced security, device management, and compliance tools.
Additional Services for Your Specific IT Needs
We offer both onsite and remote support services globally to handle complex IT issues that require specialized attention. Location: USA
Onsite

$150/hour

Next Business Day

2-hour minimum

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Remote

$100/hour

Next Business Day

1/2 hour minimum

Standard rates applied on both onsite and remote support
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Real Stories, Real Results

At MotivIT, we specialize in tailored managed IT solutions for Oakland businesses, understanding the unique opportunities and challenges our local community faces. From optimizing IT support for Uptown startups to enhancing data management for Jack London Square mainstays and streamlining workflows for East Oakland non-profits, our solutions deliver measurable results, helping our neighbors thrive in an increasingly digital world.

 

Explore our case studies to see how we’ve helped companies across various industries, right here in Oakland and beyond, achieve success with our comprehensive IT services.

Seamless IT Onboarding in 30 Days

We follow a structured 30-day onboarding process that ensures your business IT infrastructure is set up efficiently and with minimal disruptions. From the initial consultation to system implementation, our dedicated onboarding team works closely with you to ensure every detail is aligned with your business needs.

1
Phase 1: System Preparation

• Welcome onboard email

• Setup & configure MotivIT systems

• Provision tools and software licenses

3
Phase 3: System Review

• Identify vulnerabilities

• Develop IT strategy plan

• Implement perimeter lockdown

2
Phase 2: Know Your Client

• Introduction with the client and team

• Comprehensive assessment

• Network audit & inventory scan

4
Phase 4: System Implementation

• User training

• Services go live

• Documentation & reports

Managed IT Services FAQs
How do your managed IT services help Oakland businesses address cybersecurity risks, including protection against ransomware and human error?

Focuses on key cybersecurity concerns identified for Oakland businesses, including specific threats like ransomware.

Addresses the common issue of outdated technology and its impact on business operations.

Emphasizes the critical need for robust data protection and recovery plans.

Addresses the challenge of skill gaps and the need for reliable external IT support.

Highlights the growing importance of compliance and data privacy for businesses in Oakland.

Supporting You Every Step of the Way

We offer multiple channels for technical support to ensure you can reach us whenever you need assistance.

Hotline

For immediate assistance, please reach out to our Dispatch and Single Point of Contact at +1 877 350 3300 (Option 1, Technical Support).

Email & Live Chat

Email us at servicedesk@motivit.com to open a support ticket. Our live agents are reachable on this website.
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Client Portal

Manage and oversee your entire IT infrastructure and performance using our MotivIT ONE.

Dedicated Account Manager

Connect directly with your dedicated Technical Account Manager (TAM) and ensure your IT constantly aligns with your business goals.
Let’s Take Your IT to the Next Level

Whether you’re a growing business looking for scalable IT support or an established enterprise seeking robust security and network management, MotivIT provides top-tier IT managed services in San Jose to meet your needs.